Status Codes in Detail

For the payment method Credit Card we provide special card numbers for Amex, DINERS, DISCOVER, JCB, MAESTRO, Mastercard and VISA to test a variety of status codes.

Those status codes you can test (mostly codes that begin with 500.1xxx), are marked bold and provide a link that points directly to the list of all the possible card numbers, 3D and Non-3D, associated with the testable status codes.

ID Severity Name Description

100.0000

information

Transaction In Progress

Transaction Processing has begun, and the outcome of the Transaction is not yet known.

100.0001

information

Data Reconciliation Matches

The data matches with a reconciling data source.

100.0002

information

Data Reconciliation Mismatch

The data does not match with a reconciling data source.

100.0003

information

Amount Reconciliation Mismatch

The transaction amount does not match with a reconciling data source.

100.0004

information

State Reconciliation Mismatch

The transaction state (success or fail) does not match with a reconciling data source.

100.0005

warning

Disputed Transaction ID not located

The Disputed Transaction was not located, but the Provider Account was located.

100.0006

warning

Disputed Transaction failed

The Disputed Transaction has the state of failed, the dispute record is still applied.

100.0007

warning

Disputed Transaction Amount too high.

The Disputed amount is higher than the Transaction’s Funded Amount. (Funded Amount is the amount due to the merchant).

100.0008

warning

Disputed Transaction Account Number Mismatch

The Disputed Account Number does not match, but the Provider Transaction ID does match.

100.0101

information

FPS case created

A case has been created during the fraud check. Please perform a manual verification.

100.1000

information

Gateway settlement in progress.

Gateway settlement is in the middle of processing, please try again later.

100.5555

information

Test Transaction

Test Transaction.

200.0000

information

Request successful

The request completed successfully.

200.1077

information

Card/Cardholder eligible for 3-D authentication process.

Card is eligible for the ACS authentication process. If the consumer has not yet activated his card for 3-D Secure processing, his issuer may offer activation during shopping.

200.1078

information

Successful with 3D Full Authentication

The payment was successful, and the 3D Secure Authentication occurred.

200.1079

information

Successful with 3D Attempted Authentication

The payment was successful, and the 3D Secure Authentication was attempted, but not confirmed or denied.

200.1080

information

Successful with 3D Failed Authentication

The payment was successful, and the 3D Secure Authentication failed.

200.1081

information

Successful with 3D Authentication Error

The payment was successful, and the 3D Secure Authentication had an error and could not be confirmed.

200.1083

information

Cardholder Successfully authenticated.

Cardholder Successfully authenticated.

200.1084

information

Proof of authentication attempt was generated.

Proof of authentication attempt was generated.

200.1085

information

Email Sent

The email has been sent to the recipient.

201.0000

information

Creation Success

The resource was successfully created.

201.0020

information

Overpayment - request succeed.

Request successful, but overpaid amount is not settled automatically and requires further action on Bitpay Merchant dashboard.

201.0021

warning

Creation successful with warning

The resource was successfully created, but provider raised a warning.

201.1125

information

Successful notification received from the bank.

Successful notification received from the bank.

201.1126

information

Successful confirmation received from the bank.

Successful confirmation received from the bank.

201.1127

information

External Provider: Token successfully created

External Provider: Token successfully created.

201.1128

information

Duplicate notification received from the bank

Duplicate notification received from the bank. No action needed.

302.0000

error

URL Redirection Status Code

URL Redirection Status Code.

400.1000

error

Invalid Account Number (Luhn)

Luhn Check failed on the credit card number. Please check your input and try again.

400.1001

error

No Account Number

The Account Number has not been provided. Please check your input and try again.

400.1002

error

Invalid Account Number Length

The Account Number does not have the correct length. Check Credit Card Number.

400.1003

error

Invalid Account Number Expiry Month

The Expiration Month is invalid. Please check your input and try again.

400.1004

error

Invalid Account Number Expiry Year

The Expiration Year is invalid. Please check your input and try again.

400.1005

error

No Card Type

The Card Type has not been provided or is incorrect.

400.1006

error

No Card Security Code

The Card Security Code has not been provided. Please check your input and try again.

400.1007

error

No Account Holder

The account holder information has not been provided. Please check your input and try again.

400.1008

error

No Merchant Account Identifier

The Merchant Account Identifier has not been provided. Please check your input and try again.

400.1009

error

Invalid Transaction Type

The Transaction Type is invalid. Please check your input and try again.

400.1010

error

No Request Id

The Request Identifier has not been provided. Please check your input and try again.

400.1011

error

No Requested Amount

The requested amount has not been provided. Please check your input and try again.

400.1012

error

No Requested Amount Currency

The requested amount Currency has not been provided. Please check your input and try again.

400.1013

error

Requested Amount Below Minimum

The requested amount is below the minimum required for this Merchant Account. Please check your input and try again.

400.1014

error

No First Name

The First Name has not been provided. Please check your input and try again.

400.1015

error

No Last Name

The Last Name has not been provided. Please check your input and try again.

400.1016

error

Invalid Email

The Email Address is syntactically incorrect. Please check your input and try again.

400.1017

error

Account Number not Numeric

The Account Number is not numeric, it should only have digits. Please check your input and try again.

400.1018

error

Duplicate Request Id

The same Request Id for the Merchant Account is being tried a second time. Please use another Request Id.

400.1019

error

Unrecognized Merchant Account Id

This Merchant Account Identifier does not exist, or is not assigned to this Processing User. Please contact Merchant Support.

400.1020

error

Unrecognized Parent Transaction Id

The Parent Transaction Id does not exist. Please check your input and try again.

400.1021

error

No Parent Transaction Id

The Parent Transaction Id is required, and not provided. Please check your input and try again.

400.1022

error

Parent Transaction Id not Successful

The Parent Transaction Id was not successful, the operation is not possible. Please do not try again.

400.1023

error

Parent Transaction Transaction Type not Valid for Current Request

The Transaction Type of the Parent Transaction is invalid for the current operation. Please do not try again.

400.1024

error

Invalid Parent Transaction Id

The Parent Transaction Id is invalid. Please check your input and try again.

400.1025

error

Parent Transaction Merchant Account Mismatch

The Parent Transaction Id does not exist for this Merchant Account Identifier. Please check your input and try again.

400.1026

error

Parent transaction currency mismatch

The Currency of the Parent Transaction ID does not match the Currency of the current operation. Please check your input and try again.

400.1027

error

Amount threshold exceeded for the parent transaction

The requested amount exceeds the Parent Transaction Amount. Please check your input and try again.

400.1028

error

Token or account number is invalid.

The Token or Account Number is invalid. Please check your input and try again.

400.1029

error

Card token does not match with the masked card number

The Card Token does not match the masked Account Number. Please check your input and try again.

400.1030

error

Invalid Currency

The Currency is invalid. Please check your input and try again.

400.1031

error

Malformed Request

Malformed request. Syntax of the request is invalid. Please check your input and try again.

400.1032

warning

No Chargeback Id

The Chargeback Id has not been provided.

400.1033

error

No Chargeback Date

The Chargeback Date has not been provided.

400.1034

warning

No Chargeback Amount

The Chargeback Amount has not been provided.

400.1035

error

No Chargeback Reason Code

The Chargeback Reason Code has not been provided.

400.1036

warning

No Chargeback Provider Transaction Id

The Chargeback Provider Transaction Id has not been provided.

400.1037

warning

No Chargeback Provider Account

The Chargeback Provider Account has not been provided.

400.1038

warning

Provider Transaction Id not found

The Provider Transaction Id does not exist.

400.1039

error

Duplicate Chargeback

This chargeback has already been posted. This is another chargeback being posted.

400.1040

warning

Disputed Transaction already Refunded

The disputed transaction has already been refunded.

400.1041

warning

Chargeback flow is misordered

Chargeback flow is in disorder. An expected previous chargeback is missing.

400.1042

warning

Different Chargeback Currency

Chargeback is in a different currency than the disputed transaction.

400.1043

warning

Different Chargeback Amount

Chargeback amount is different than the disputed transaction.

400.1044

warning

Chargeback over 6 months old

The Chargeback Date is more than 6 months after the disputed transaction.

400.1045

warning

Chargeback Account Number mismatch

The Chargeback Account Number’s last 4 digits do not match the disputed transaction.

400.1046

error

Invalid Country Code

The Country Code is invalid. Please check your input and try again.

400.1047

error

Invalid Request Id

The Request Id is greater than 150 characters in length. Please check your input and try again.

400.1048

error

No Provider Account

This Merchant Account does not have a Provider Account associated with it. Please contact Merchant Support.

400.1049

error

Bad Credential

Invalid username and/or password Please check your input and try again.

400.1050

warning

Chargeback transaction on 3D Secure

Chargeback transaction on 3D Secure.

400.1051

error

Order Number Existed

Order Number has already been paid. Please do not try again.

400.1052

error

Currency not supported

Currency is not supported.

400.1053

warning

Chargeback Case Expired

Chargeback Case Expired.

400.1054

error

Invalid Card Issue Number

The Card Issue Number is invalid. Please check your input and try again.

400.1055

error

Invalid Card Issue Start Month

The Card Issue Start Month is invalid. Please check your input and try again.

400.1056

error

Invalid Card Issue Start Year

The Card Issue Start Year is invalid. Please check your input and try again.

400.1072

error

No provider route

No providers found for the account. Merchant Account is not configured properly. Please contact Merchant Support.

400.1079

error

Failed to synchronize with Tokenization (remote) Server

Failed to synchronize with Tokenization (remote) Server. Please contact Merchant Support.

400.1081

error

No Bank Account IBAN

The Bank Account IBAN information has not been provided. Please check your input and try again.

400.1082

error

No Bank Account BIC

The Bank Account BIC information has not been provided. Please check your input and try again.

400.1083

error

No Mandate ID

The Mandate ID information has not been provided. Please check your input and try again.

400.1084

error

Mandate ID Invalid

The Mandate ID is invalid. Please check your input and try again.

400.1085

error

No Mandate Signed Date

The Mandate Signed Date information has not been provided. Please check your input and try again.

400.1086

error

No Mandate Signed City

The Mandate Signed City information has not been provided. Please check your input and try again.

400.1087

error

No Mandate Signature Image

The Mandate Signature Image information has not been provided. Please check your input and try again.

400.1088

error

Mandate Not Granted

The mandate has not been granted by the user.

400.1089

error

Target Window is invalid

The Target window is invalid. Please check your configuration and try again.

400.1097

error

The Merchant CRM Id

The Merchant CRM ID is invalid. Please check your input and try again.

400.1098

error

Invalid Creditor ID

The Creditor ID is invalid. Please check your input and try again.

400.1099

error

Payment method URL building failed

Unable to resolve the payment method or the URL building for payment method failed. Please contact Merchant Support.

400.1100

error

Duplicate notification received from the bank

Duplicate notification received from the bank. No action needed.

400.1102

error

Digital signature validation failed.

Digital signature validation failed. Please ensure that you are using a valid key for signature generation.

400.1103

error

Nonexistent Record

Update failed due to nonexistent record No action needed.

400.1105

error

Invalid Credentials

Username and/or Password contain non-ascii character(s). Please check your input and try again.

400.1106

error

Duplicate Parent Transaction Id found

Duplicate Parent Transaction Id found. Please check your input and try again.

400.1107

error

Duplicate Velocity Rule

Time Period Code, Measure Action Code, Velocity Type Code, Single Card Flag, Time Period Code, Measure Action Code, Velocity Type Code, Single Card Flag Please check your input and try again.

400.1108

error

Duplicate Sequence Number

Created Failed. Duplicate Merchant Account, Sequence Number Please check your input and try again.

400.1109

error

Invalid Alternative Payment Method

Invalid Payment Method. Please check your input and try again.

400.1110

error

Invalid Bank Account Data

Use either Bank Account and Bank Code or IBAN and BIC. Please check your input and try again.

400.1111

error

IBAN or BIC too long

IBAN or BIC are too long. Please check your input and try again.

400.1112

error

Bank Account or Bank Code too long

Bank Account or Bank Code are too long. Please check your input and try again.

400.1113

error

A value exceeds the allowed size

The transaction could not be processed because a value of a field is too long. Please check your input and try again.

400.1114

error

Requested Amount Above Maximum

The requested amount is above the maximum required for this Merchant Account.

400.1119

error

Velocity: Velocity Limit Reached, Merchant Account

The transaction was refused because this merchant account has reached a velocity limit. Contact Merchant Support to adjust limits or wait and try again later.

400.1120

error

Velocity: Velocity Limit Reached, Payer Account

The transaction was refused because the account paying has reached a limit. Contact Merchant Support to adjust limits or wait and try again later.

400.1121

error

Velocity: Transaction is below minimum amount.

The transaction was refused because the amount is too low. Contact Merchant Support to adjust limits or try another amount.

400.1122

error

Velocity: Transaction is above maximum amount.

The transaction was refused because the amount is too high. Contact Merchant Support to adjust limits or try another amount.

400.1123

error

Request timestamp (UTC) cannot be blank or empty.

The transaction was refused because signature expiry cannot be checked. Please check your input and try again.

400.1124

error

Signature is already expired.

The transaction was refused because signature is expired. Ensure that the Request timestamp is in UTC, and that the timeout period has not passed. Try again if too much time has passed.

400.1125

error

No Processing Redirect URL

The Processing Redirect Url information has not been provided. Please check your input and try again.

400.1126

error

No IP Address

The IP Address information has not been provided.

400.1127

error

Parent Amount Mismatch

The Transaction Amount does not qualify to the parent transaction amount. Please try another amount.

400.1128

error

Missing 3D Element

The Current transaction must have 3D element and a check-enrollment parent transaction id.

400.1129

error

Invalid Descriptor length

The Descriptor is too long. Please check.

400.1130

error

No expected fractional digits in the Amount

The Amount has not the expected number of fractional digits. Please check.

400.1131

error

Invalid Processing URL length

The Processing URL is too long. Please check.

400.1132

error

Invalid Order Number length

The Order Number is too long. Please check.

400.1133

error

Plugin Validation Error

Plugin Validation Error.

400.1134

error

No Provider Merchant Account

The Provider Merchant Account information has not been provided. Please check your input and try again.

400.1135

error

No Username

The Username information has not been provided. Please check your input and try again.

400.1136

error

No Password

The Password information has not been provided. Please check your input and try again.

400.1137

error

No Provider Callback URL

The Provider Callback URL information has not been provided. Please check your input and try again.

400.1138

error

No Payment Success Redirect URL

The Payment Success Redirect URL information has not been provided. Please check your input and try again.

400.1139

error

No Payment Cancel Redirect URL

The Payment Cancel Redirect URL information has not been provided. Please check your input and try again.

400.1140

error

No Payment Fail Redirect URL

The Payment Fail Redirect information has not been provided. Please check your input and try again.

400.1141

error

Parent Card Mismatch

The transaction card info does not match the parent transaction card info. Please check your input and try again.

400.1142

error

No Payment Cancel Redirect URL

No Payment Cancel Redirect URL information has not been provided. Please check your input and try again.

400.1143

error

No Descriptor

The Descriptor has not been provided. Please check your input and try again.

400.1144

error

Missing Mandatory Field

The request is missing a mandatory field. Please check your input and try again.

400.1145

error

Invoice Number too long

Invoice Number is too long. Please check your input and try again.

400.1146

error

Date format not correct

A date parameter has not the correct format. Please check your input and try again.

400.1147

error

Track Data Account Number Mismatch

The track data account number does not match with the input account number. Please do not pass the account number when track data is provided.

400.1148

error

Track Data Expiration Month Mismatch

The track data expiration month does not match with the input expiration month. Please do not pass the expiration month when track data is provided.

400.1149

error

Track Data Expiration Year Mismatch

The track data expiration year does not match with the input expiration year. Please do not pass the expiration year when track data is provided.

400.1150

error

Unsupported characters

Unsupported characters found in the request. Please check your input.

400.1151

error

Invalid Date Range

End date cannot be earlier than the Start date.

400.1153

error

Unknown Merchant Account

The merchant account couldn’t be resolved based on the data provided. This might be caused by incomplete data or missing configuration.

400.1163

error

Invalid Bank Account Data

For foreign bank accounts only IBAN and BIC are allowed. Please adjust your input and try again.

400.1166

warning

Duplicate Dispute Record

This record was already disputed.

400.1167

warning

Duplicate Reconciliation Record

This record was already reconciled.

400.1168

error

No Order Number

The Order number is required, but not provided. Please check your input and try again.

400.1169

error

Invalid language

The language or language_COUNTRY is invalid.

400.1170

error

Invalid Periodic Type

The Periodic Type is invalid.

400.1171

warning

Parent transaction consumer-id mismatch

The Consumer-Id of the Parent Transaction ID does not match the Consumer-Id of the current operation. Please check your input and try again.

400.1172

warning

Parent transaction risk-reference-id mismatch

risk-reference-id of the Parent Transaction ID does not match the Risk-Reference-Id of the current operation. Please check your input and try again.

400.1173

warning

Parent transaction order-number mismatch

order-number of the Parent Transaction ID does not match the Order-Number of the current operation.

400.1174

error

Invalid Entry Mode

The Entry Mode is invalid.

400.1175

error

Invalid Due Date

The Due Date is invalid.

400.1176

error

Street1 is too long

The information submitted in Street1 is too long. Please re-submit.

400.1177

error

IBAN and BIC countries do not match

The country codes of the IBAN and BIC are not the same. Please check your input and try again.

400.1178

warning

Unable to confirm card type from card number

Unable to confirm card type from card number

400.1179

error

Mismatch card type and card number

Mismatch card type and card number.

400.1180

error

Request timestamp (GMT) is in future compared to time of the system (GMT).

The transaction was refused because signature expiry cannot be checked.

400.1181

error

No personal identification number

The personal identification number has not been provided. Please check your input and try again.

400.1182

error

No promotion code

The promotion code has not been provided. Please check your input and try again.

400.1183

error

Invalid Sequence Type

The Sequence Type is invalid.

400.1184

error

Invalid Mandate Signed Date

The Mandate Signed Date is invalid. Please check your input and try again.

400.1185

error

Default transaction type not configured

There is no default auto-sale transaction configured for this payment method.

400.1186

error

Order items overall amount is different to requested amount

Order items overall amount is different to requested amount. Please check your input and try again.

400.1187

error

Every order item should have same currency as requested amount

Every order item should have same currency as requested amount. Please check your input and try again.

400.1188

error

Automatic transaction type resolving has failed because of wrong configuration.

Automatic transaction type resolving has failed because of wrong configuration.

400.1190

warning

Malformatted timeout string

Malformatted timeout string.

400.1191

warning

Unrecognized requested status code

Unrecognized status code.

400.1192

error

Wrong parent transaction test mode

Parent transaction is not a test transaction.

400.1193

information

Cancellation period expired

VOID is no longer possible. Transaction is currently being processed and / or has already been sent to the bank.

400.1194

error

IBAN country code is invalid

IBAN country code is invalid.

400.1195

error

IBAN is not SEPA compliant

IBAN is not SEPA compliant.

400.1196

error

Invalid IBAN

IBAN is invalid.

400.1197

error

BIC is invalid

BIC is invalid.

400.1198

error

BIC is not SEPA compliant

BIC is not SEPA compliant.

400.1199

error

Merchant account not properly configured

The Merchant Account is not properly configured for processing. Please contact Merchant Support.

400.1200

error

Parent transaction was cancelled by merchant

Parent transaction was cancelled by merchant.

400.1201

error

No Email

Email has not been provided. Please check your input and try again.

400.1202

error

No Phone

Phone has not been provided. Please check your input and try again.

400.1203

error

No Date of birth

Date of birth has not been provided. Please check your input and try again.

400.1204

error

No Street1

Street1 has not been provided. Please check your input and try again.

400.1205

error

No City

City has not been provided. Please check your input and try again.

400.1206

error

No Country

Country has not been provided. Please check your input and try again.

400.1207

error

No Postal code

Postal code has not been provided. Please check your input and try again.

400.1208

error

No Order items

No Order items have been provided. Please check your input and try again.

400.1209

error

No Order item name

Order item name has not been provided. Please check your input and try again.

400.1210

error

No Order item article number

Order item article number has not been provided. Please check your input and try again.

400.1211

error

Missing or invalid order item amount

Order item amount has not been provided or value is not valid. Please check your input and try again.

400.1212

error

No Order item quantity

Order item quantity has not been provided. Please check your input and try again.

400.1213

error

Order item quantity is not valid

Order item quantity is no valid. Please check your input and try again.

400.1214

error

Bank account missing.

Bank account missing.

400.1215

error

Bank account data invalid.

Use either Bank Account and Bank Code or IBAN.

400.1216

error

Bank name missing.

Bank name missing.

400.1217

error

Bank name length invalid.

Bank name length invalid.

400.1218

error

Bank code length invalid.

Bank code length invalid.

400.1219

error

Bank code invalid.

Bank code invalid.

400.1220

error

No Order item tax rate

Order item tax rate has not been provided. Please check your input and try again.

400.1221

error

Invalid Order item tax amount

Order item tax amount is invalid. Please check your input and try again.

400.1222

error

Ambiguous Order item tax

Ambiguous order item tax. Use either tax amount.

400.1223

error

Invalid Order item tax rate

Order item tax rate is out of range. Please check your input and try again.

400.1224

error

A value length is below minimum

The transaction could not be processed because a value is too short. Please check your input and try again.

400.1225

error

Expiration Date is missing

Expiration date has not been provided. Please check your input and try again.

400.1226

error

Invalid Request Id

Invalid Request Id.

400.1227

error

Unrecognized User

This User Identifier does not exist.

400.1228

error

Parent Transaction Payment Method Mismatch

The payment method of the parent transaction does not match the payment method of the current operation. Please check your input and try again.

400.1229

error

Amount is not required

Amount is not required.

400.1230

error

No order detail

Order detail has not been provided. Please check your input and try again.

400.1231

error

Amount not supported

The amount requested is not supported.

400.1232

error

Voucher Id. missing.

Voucher Id. missing.

400.1233

error

Invalid Voucher Id.

Invalid Voucher Id.

400.1234

error

Password must not be longer than 80 chars

Password must not be longer than 80 characters.

400.1235

error

Description must not be empty

Description must not be empty.

400.1236

error

Description must not be longer than 512 chars

Description must not be longer than 512 characters.

400.1237

error

ContactId must not be empty

ContactId must not be empty.

400.1238

error

ContactId must not be longer than 36 chars

ContactId must not be longer than 36 characters.

400.1239

error

Username must not be empty

Username must not be empty.

400.1240

error

Username must not be longer than 50 chars

Username must not be longer than 50 characters.

400.1241

error

Password must not be empty

Password must not be empty.

400.1242

error

Customer name in Chinese

First and last name must be in Chinese to use this payment method.

400.1243

error

Missing branch city

Missing branch city. Please check your input and try again.

400.1244

error

Invalid branch city length

Invalid branch city length. Please check your input and try again.

400.1245

error

Invalid branch city

Invalid branch city. Please check your input and try again.

400.1246

error

Invalid branch state length

Invalid branch state length. Please check your input and try again.

400.1247

error

Missing branch state

Missing branch state. Please check your input and try again.

400.1248

error

Invalid branch state

Invalid branch state. Please check your input and try again.

400.1249

error

Invalid branch address length

Invalid branch address length. Please check your input and try again.

400.1250

error

Missing branch address

Missing branch address. Please check your input and try again.

400.1251

error

Invalid branch address

Invalid branch address. Please check your input and try again.

400.1252

warning

Recognized country invalid.

Recognized ISO Country code (instrument-country) not valid according to database.

400.1253

error

Instrument country not allowed.

Element instrument-country is not allowed in request.

400.1254

error

Invalid installments data

Provided total amount is lower than requested amount. Please check your input and try again.

400.1255

error

Order items not allowed

Order items are not allowed for this operation. Please check your input and try again.

400.1256

error

Order item article number is not unique.

The order item article number must be unique. Please check your input and try again.

400.1261

error

No mandate data has been provided.

No mandate has been provided for periodic recurring payment.

400.1262

error

Merchant account SEPA configuration is missing.

Merchant account SEPA configuration is missing.

400.1263

error

No creditorId has been provided.

No Creditor Id has been provided. Please check your input and try again.

400.1264

error

Invalid consumer-id

consumer-id is empty or too long.

400.1265

error

Please provide either Order Detail or IP Address.

Please provide either Order Detail or IP Address.

400.1266

error

Parent order item type mismatch

The order item type does not match the order item type from the parent transaction.

400.1267

error

Invalid date of birth

The date of birth is invalid. Please check your input and try again.

400.1268

error

Consumer underage

Consumer is underage.

400.1270

error

Company name is missing

Invalid request. Company name is missing.

400.1271

error

No Street2

Street2 has not been provided. Please check your input and try again.

400.1272

error

No State

State has not been provided. Please check your input and try again.

400.1300

error

Password field invalid

Password must be at least 7 characters and must include at least one letter and one numeric digit.

400.1301

error

Password previously used

The new password must be different from the last 4 passwords used.

400.1302

error

Shipping address missing.

Shipping address missing.

400.1303

error

Shipping address first name missing.

Shipping address first name missing.

400.1304

error

Shipping address last name missing.

Shipping address last name missing.

400.1305

error

Account holder address missing.

Account holder address missing.

400.1306

error

No Card

Card information has not been provided. Please check your input and try again.

400.1307

error

Signature generation failed.

Signature generation failed. Please contact Merchant Support.

400.1308

error

Gateway is not available for online payments.

Gateway is not available for online payments.

400.1309

error

Invoice ID is not returned from TrustPay.

Invoice ID is not returned from TrustPay. Online payment cannot be processed.

400.1310

warning

Provider’s response signature is invalid.

Provider’s response signature is invalid.

400.1311

error

HPP payment method(s) restriction

Payment method(s) disabled via HPP.

400.1312

error

Preauthorization transaction ID used already.

Provided preauthorization transaction ID has been used already.

400.1313

error

Invalid IP address length

Length of IP address is not correct. Please check your input and try again.

400.1314

error

Invalid custom field value

Invalid custom field value. Please check your input and try again.

400.1315

error

Invalid payment option.

The provided payment option is invalid. Please check your input and try again.

400.1316

error

Parent payment option mismatch.

The payment option of the parent transaction does not match the payment option of the current transaction. Please check your input and try again.

400.1317

error

HSM Decryption Error

HSM Decryption Error.

400.1318

error

HSM Provider Configuration Error

HSM Provider Configuration Error.

400.1320

error

Billing agreement id is missing in response.

Billing agreement id is missing in response. Provider did not fill BILLINGAGREEMENTID.

400.1321

error

Invalid capture date

The provided capture date must be a valid date and can only be from the next day and max. plus 14 days.

400.1322

error

Wallet Account ID must not be empty.

Wallet Account ID must not be empty. Provide a valid bitcoin address.

400.1323

error

Wallet Account ID is not valid.

Wallet Account ID must be a valid bitcoin address.

400.1330

error

Invalid Order Detail length

The order detail is too long. Please check your input and try again.

400.1331

error

No Shipping

The shipping has not been provided. Please check your input and try again.

400.1332

error

Shipping address street1 missing.

Shipping address street1 missing.

400.1333

error

Shipping address city missing.

Shipping address city missing.

400.1334

error

Shipping address postal code missing.

Shipping address postal code missing.

400.1335

error

Shipping address country missing.

Shipping address country missing.

400.1336

error

Shipping is not allowed.

Shipping is not allowed for express checkout.

400.1337

error

Account holder not allowed.

Account holder is not allowed for express checkout.

400.1341

error

Express Checkout Error

Masterpass Express checkout fail, please redo the whole Masterpass flow.

400.1342

error

Merchant Initialization Error

Masterpass merchant init service request cannot be initiated successfully.

400.1343

error

Access Token Service Error (Pairing)

Masterpass pairing/checkout service cannot be completed successfully.

400.1344

error

Shopping Cart Service Error

Masterpass shopping cart service request cannot be initiated successfully.

400.1345

error

Checkout Service Error

Masterpass checkout service cannot be completed successfully.

400.1346

error

Precheckout Service Error

Masterpass precheckout request cannot be completed successfully. Please initiate a new pairing request.

400.1347

error

Request Express Checkout Error

Masterpass express checkout service cannot be completed successfully.

400.1348

error

Precheckout Service Error

Masterpass precheckout request cannot be completed successfully. Please initiate a new pairing request.

400.1349

error

Request Token Service Error (Pairing)

Masterpass service request cannot be initiated successfully.

400.1380

information

Notification acknowledged.

Notification acknowledged.

400.1381

warning

Notification timeout.

Notification timeout.

400.1382

warning

Notification failed.

Notification failed.

400.1390

error

Mandatory fields missing in sub-merchant-info

Mandatory fields missing in sub-merchant-info.

400.1391

error

Invalid request timestamp (UTC).

The transaction was refused because signature expiry cannot be checked. Please check your input and try again.

400.1392

error

Invalid Merchant Account ID.

The transaction was refused because signature cannot be checked. Please check your input and try again.

400.1393

error

Invalid currency.

The transaction was refused because signature currency cannot be checked. Please check your input and try again.

400.1394

error

Invalid redirect URL.

The transaction was refused because signature cannot be checked. Please check your input and try again.

400.1395

error

Invalid Custom CSS URL.

The transaction was refused because signature cannot be checked. Please check your input and try again.

400.1396

error

Invalid request for generating signature.

The transaction was refused because signature cannot be checked. Please check your input and try again.

400.1397

error

Tax Rate is not supported.

Tax Rate is not supported.

400.1398

error

Invalid Order Number Format

The Order Number has an invalid format. Please check the allowed characters.

400.1399

error

Invalid Descriptor Format

The Descriptor has an invalid format. Please check the allowed characters.

400.1400

error

Endpoint is not supporting payment method

Endpoint is not supporting payment method.

400.1401

warning

Deprecated currency

Currency BYR is not valid anymore. Please, use BYN instead.

400.1402

error

No Voucher Code

The Voucher Code has not been provided. Please check your input and try again.

400.1403

error

No Voucher Merchant brand id

The Voucher Merchant brand Id has not been provided. Please check your input and try again.

400.1404

error

Wrong voucher state

Voucher is in wrong state, transition to new state failed.

400.1405

error

Mismatch voucher merchant brand id

Mismatch voucher merchant brand id.

400.1406

error

Merchant brand Id not found

Merchant brand Id not found.

400.1407

error

Unknown voucher code

Unknown voucher code.

400.1408

error

Voucher Locked

Voucher is locked. Unlock it and try again.

400.1409

error

Shipping phone missing

Shipping phone is missing. Please check your input and try again.

400.1410

error

Invalid shipping email

Invalid shipping email. Please check your input and try again.

400.1411

error

Account holder address house number missing.

Account holder address house number is missing. Please check your input and try again.

400.1412

error

No gender.

Gender has not been provided. Please check your input and try again.

400.1413

error

Update is no longer possible

Transaction is currently being processed and / or has already been sent to the payment provider.

400.1414

error

No social security number

Social security number has not been provided. Please check your input and try again.

400.1415

error

Invalid social security number

Invalid social security number. Please check your input and try again.

400.1416

error

No language

No language provided. Please check your input and try again.

400.1417

error

Currency, country and language mismatch

Currency, country and language do not match. Please check your input and try again.

400.1418

error

Payment, shipment and account holder country mismatch

The payment, shipment and account holder country must be the same. Please check your input and try again.

400.1419

error

Shipping address house number missing

Shipping address house number is missing. Please check your input and try again.

400.1420

error

Shipping email missing

Shipping email is missing. Please check your input and try again.

400.1421

error

Matched Transaction

Transaction has already been matched.

400.1422

error

Unmatched Transaction

Transaction has already been unmatched.

400.1423

error

Transaction not found

Transaction not found.

400.1424

error

Malformed additional merchant data

The additional merchant data is malformed and cannot be parsed. Please check your input and try again.

400.1425

error

Unable to decrypt data. Possible misconfiguration.

Unable to decrypt cryptogram. Merchant account might not be configured properly. Please, contact Merchant Support.

400.1426

error

Malformed cryptogram.

Cryptogram is malformed and cannot be processed. Please check your input and try again.

400.1427

error

Mandatory fields missing in card-raw

Mandatory fields missing in card-raw.

400.1428

warning

External Provider: Expiration month must not be empty.

External Provider: Expiration month must not be empty.

400.1429

warning

External Provider: Expiration year must not be empty.

External Provider: Expiration year must not be empty.

400.1430

warning

External Provider: Invalid merchant configuration

External Provider: Invalid merchant configuration.

400.1431

warning

External Provider: Credit card must not be null.

External Provider: Credit card must not be null.

400.1432

error

Missing public Key Hash or Public Key Base64 Encoded

Missing either the public key hash or the public key base64 encoded. Please check your input and try again.

400.1433

error

B2B field is not allowed

B2B is allowed only for debit and pending-debit transaction type with SEPA Direct Debit payment method.

400.1434

error

Invalid hyperlink expiration timestamp.

The provided hyperlink expiration timestamp can only be from 1 minute to 6 months from now.

400.1435

error

Invalid external token.

External token is invalid. Please check your input and try again.

400.1436

error

Refund is not allowed.

Refund for Installment Payment is not allowed. Please contact technical support.

400.1437

error

Invalid Installment Plan card used.

Card does not qualify for selected Installment Payment Plan. Try another card or another bank.

400.1438

error

Invalid Installment Plan.

Amount not eligible for IPP transactions or invalid amount for selected tenure.

400.1439

error

Unsupport Transaction Type for IPP.

Installment Payment Plan does not support this transaction type.
Supported transaction types:

  • purchase

  • void-purchase

400.1444

error

Payment already processed.

Your transaction is complete. Your payment has been already processed.

400.1454

error

Payment hyperlink expired.

Hyperlink is already expired. The transaction was refused because your payment link has expired.

400.1455

error

3D processing failed due to enrollment status

3D processing can not be done due to unsuccessful enrollment check.

400.1456

error

Invalid risk-reference-id.

The risk-reference-id has an invalid value.

400.1457

error

No Voucher Alternative Currency

The Voucher Alternative Currency has not been provided. Please check your input and try again.

400.1458

error

Invalid Voucher Alternative Amount

The Voucher Alternative Amount is invalid. Please check your input and try again.

400.4001

error

Invalid Multi Payments Request

Invalid number or combination of payments in Multi Payments request.

400.4002

error

No Multi Payments Request Id

The Multi Payments Request ID has not been provided.

400.4003

error

Invalid Multi Payments Request Id

The Multi Payments Request ID has incorrect length.

400.4004

error

Invalid Multi Payments Merchant Account

Multi Payments Merchant Account Id or Merchant Account Resolver Category must be provided.

400.4005

error

Duplicate Multi Payments Request Id

The Multi Payments Request ID has duplicates.

400.4006

error

Invalid Multi Payments Merchant Account presence

Merchant Account Id or Merchant Account Resolver Category should not be provided for referenced payment.

400.4007

error

Missing Payment Requests

Unreferenced Multi Payments should have least one Payment Request.

400.4008

error

Invalid Multi Payments Currency

The Multi Payments Amount is not consistent with the requested Payments.

400.4009

error

Invalid Multi Payments Amount

The Multi Payments Amount has not been provided. Please check your input and try again.

400.4010

error

No Multi Payments Currency

The Multi Payments Currency has not been provided. Please check your input and try again.

400.4011

error

No Multi Payments Amount

The Multi Payments Amount is invalid. Please check your input and try again.

400.4012

error

Missing Payment Requests

Referenced Multi Payments should have no Payment Request.

400.4013

error

Invalid Multi Payments Currency

The Multi Payments Currency is invalid. Please check your input and try again.

400.4014

error

No Device

Device has not been provided. Please check your input and try again.

400.4015

error

No Device Type

Device Type has not been provided or is invalid. Please check your input and try again.

400.4016

error

No Device Operating System

Device Operating System has not been provided or is invalid. Please check your input and try again.

400.4017

error

Browser info not correctly provided

Browser info not correctly provided. Please check your input and try again.

401.1166

error

Authorization Required

User lacks valid authentication credentials for the target resource.

403.1166

error

Access Denied

User doesn’t have the access role for the requested operation.

409.1073

error

Failed to create: Duplicate Card Type, Currency, Provider to Merchant Account

Creation Failed. Duplicate Card Type, Currency, Provider and Merchant Account Please check your input and try again.

409.1074

error

Lock Version Conflict (Update)

Request cannot be processed due to a lock version conflict in an update operation. Please refresh your input and try again.

409.1075

information

Lock Version Conflict (Delete)

Request cannot be processed due to a lock version conflict in a deletion operation. Please refresh your input and try again.

409.1076

error

Failed to Create Provider Route

Creation Failed. Merchant Account Provider Route. Please contact Merchant Support.

409.1077

error

Failed to Update Provider Route

Update Failed. Merchant Account Provider Route. Please contact Merchant Support.

409.1078

error

Duplicate Username

Username already in use. Pick another Username. Please check your input and try again.

409.1101

error

Failed to create: Duplicate Provider, Payment Method and Currency to Merchant Account

Failed to create: Duplicate Provider, Payment Method and Currency to Merchant Account. Please check your input and try again.

409.1104

error

Failed to create: Duplicate Airline Code and XPath Expression

Creation Failed. Duplicate Airline Code and XPath Expression. Please check your input and try again.

409.1105

error

Acquirer: Too many merchant account identifiers supplied

Provide one of merchant account id, merchant account resolver category or parent transaction id.

409.2000

information

Aggregated Transaction

The transaction will be processed as an aggregated transaction.

409.2001

error

Invalid Provider Account Id.

Invalid Provider Account Id.

409.2002

error

Invalid MPI Merchant Account Id.

Invalid MPI Merchant Account Id.

409.2003

error

Invalid Provider Account Credit Card Id.

Invalid Provider Account Credit Card Id.

409.2004

error

Invalid Provider Acquirer Id.

Invalid Provider Acquirer Id.

409.2005

error

Invalid Scheme Region Id.

Invalid Scheme Region Id.

409.2006

error

Invalid Provider Parameter Id.

Invalid Provider Parameter Id.

409.2007

error

Data format error.

Data format error for field.

409.2008

error

Invalid Id.

Invalid Id for field.

409.2009

error

Unique Combination.

Unique combination of field.

409.2010

error

Invalid Value.

Invalid value of field.

409.2011

error

Androidpay Merchant Account Key Configuration Error

Androidpay Key Generation failed.

409.2012

warning

Androidpay Merchant Account Key Existed

There’s already an active Androidpay key for the merchant.

409.2015

error

Transaction is too old

Referenced transaction has not been updated for 2 years, please send new initial transaction.

409.2020

error

Missing or invalid OTP.

Missing or invalid OTP.

409.2025

error

Transaction is too old

Requested information is too old and has been moved to archive.

500.1000

error

Tokenization Server Error

Error getting response from Tokenization (remote) Server. Please contact Merchant Support.

500.1001

error

Unknown voucher id

Unknown voucher id.

500.1002

error

Provider rejected payment

Provider rejected payment.

500.1003

error

Invalid Voucher Balance

Invalid Voucher Balance.

500.1004

error

Insufficient Voucher Balance

Insufficient Voucher Balance.

500.1049

error

Provider Busy

Provider is busy. Please try again later.

500.1050

error

Provider System Error

Provider had a system error. Please try again later.

500.1051

error

Provider Rejected Transaction

A Provider refused to accept the transaction. Please check your input and try again.

500.1052

error

Provider Unavailable

A Provider is unavailable. Please try again later.

500.1053

error

Declined

The acquirer returned Declined. Please check with Issuer, or use different card.

500.1054

error

Pick Up Card

The acquirer returned Pick up card. Please check with Issuer, or use different card.

500.1055

error

Call Card Center

The acquirer returned Call card center. Please check with Issuer.

500.1056

error

Issuer not Available

The acquirer returned Card center is not available. Please try again later.

500.1057

error

Ineligible Transaction

The acquirer returned Error or Ineligible Transaction. Please contact Merchant Support.

500.1058

error

Insufficient Funds

The acquirer returned Insufficient funds. Please check with Issuer, or use different card.

500.1059

error

Invalid CVV

The acquirer returned Invalid Card Security Code. Please check your input and try again.

500.1060

error

Denied Transaction Type

The acquirer returned Transaction Type not accepted. Please contact Merchant Support.

500.1061 Non-3D

error

Card Type not Supported

The card type is not processed by the authorization center. Please contact Merchant Support.

500.1062

error

Expired Card

The acquirer returned Expired Card. Please check your input or use different card.

500.1063 Non-3D

error

Issuer: Voice Authorization Required

The acquirer returned Call Voice-authorization number, Initialization Data. Please check with Issuer.

500.1064

error

Invalid Expiry Date

Invalid Expiry Date.

500.1065

error

Stolen Card

The acquirer returned Stolen Card. Please check with Issuer, or use different card.

500.1066

error

Issuer: Restricted Card

The acquirer returned Restricted Card. Try another card. Please check with Issuer, or use different card.

500.1067

error

Issuer temporarily not reachable

The acquirer returned Card issuer temporarily not reachable. Please try again later.

500.1068

error

Processing temporarily not possible

The acquirer returned Processing temporarily not possible. Please try again later.

500.1069

error

Referral

Referral. Transaction was declined but could be approved with a verbal authorization. Please check with Issuer.

500.1070

error

Issuer: Lost Card

The acquirer returned Lost Card. Please check with Issuer, or use different card.

500.1071

error

AVS Check Failure

The acquirer returned AVS Check Failure. Please check billing address of the cardholder.

500.1072

warning

Card Not Enrolled

Card not enrolled: The card is not enrolled / the cardholder is not participating in the 3-D Secure program.

500.1073

3D

warning

Unable to Verify Enrolment

Issuer unavailable: The card issuing system is not reachable. The 3-D secure process cannot be verified.

500.1074

3D

warning

MPI Error

System unavailable: The MPI system is not reachable. The 3-D secure process cannot be verified.

500.1075

information

Proof of authentication attempt was generated.

The payment reached the 3-D secure attempted status. The cardholder is not participating, but the attempt to authenticate was recorded. The transaction reached the liability shift and payment can be accepted.

500.1076

3D

error

Consumer failed or Cancelled authentication.

The cardholder not only cancelled but even denied the payment process. No liability shift is granted and payment should not be processed as consumer expressed his explicit denial.

500.1077

3D

warning

Authentication could not be completed due to technical or other problem

The 3-D systems are not reachable and authentication could not be performed. No liability shift is granted. Please try again later.

500.1080

error

3Ds Authentication MasterCard Formatted Error

3Ds Authentication MasterCard Formatted Error.

500.1085

error

A system error prevented completion of authentication.

A system error prevented authentication from completing. The card can be accepted for payment but no authentication information will be passed to authorization processing and no liability shift will take place. Please try again later.

500.1086

error

Missing Mandatory Field

The acquirer is missing a mandatory field. Resend with all fields correctly entered. Please check your input or use different card.

500.1087

error

Connection to provider timed out.

The connection to the provider was never made and timed out. Please try again later.

500.1088

error

Requested Function Not Supported

Requested Function not Supported. Please check your input and try again.

500.1089

error

Refund not permitted

This acquirer does not support refunds. Please contact Merchant Support.

500.1091

error

Suspicion of Manipulation

Suspicion of Manipulation. Please check with Issuer, or use different card.

500.1092

error

Card not in authorizer’s database.

Card not in authorizer’s database. Please check with Issuer, or use different card.

500.1093

error

Exceeds cash withdrawal floor limit.

Exceeds cash withdrawal floor limit. Please check with Issuer, or use different card.

500.1094

error

Merchant Account not configured.

The Merchant Account is not properly configured for processing. Please contact Merchant Support.

500.1095

error

Not in compliance with security regulations.

Not in compliance with security regulations. Please check with Issuer, or use different card.

500.1096

error

Count threshold exceeded.

Count threshold exceeded.

500.1097

error

Pin or Password failure limit reached.

Pin or Password failure limit reached.

500.1098

error

Credit restriction violation.

Credit restriction violation. Please check with Issuer, or use different card.

500.1099

error

Transaction processing refused.

Transaction processing refused. Please contact Merchant Support.

500.1100

error

Card Number not permitted in Demo Mode.

Card Number not permitted in Demo Mode. Please contact Merchant Support.

500.1101

error

Clearing file generated

File generation was performed successfully.

500.1102

error

TX submitted to financial partner

File was sent to the financial partner (bank).

500.1103

error

TX successfully reconciled

Transaction reconciliation successful.

500.1104

error

Duplicate payment or transaction

Payment or transaction was identified as duplicate. Please do not try again.

500.1105

error

Limit constraint

The maximum amount of allowed bookings has been reached. Please try again later.

500.1106

error

Debtor IBAN Country Restriction (country restriction for debtor bank account applies)

The debtor IBAN is not allowed based on country restriction. Please check your input or use different card.

500.1107

error

Transaction Cancelled by Merchant

Transaction was cancelled by the merchant. Please try again later.

500.1108

error

Transaction was cancelled/aborted.

Transaction was cancelled/aborted. Please try again later.

500.1109 Non-3D

error

Malformed/Invalid Parameter

Malformed/Invalid Parameter. Please check your input.

500.1110

error

Malformed/Invalid Signature

Malformed/Invalid Signature. Please check your input.

500.1111

error

Account status was not updated

Account status was not updated. Please contact Merchant Support.

500.1112

error

Account does not exist

Account does not exist. Please contact Merchant Support.

500.1113

error

Account already exists

Account already exists. Please contact Merchant Support.

500.1114

error

Transaction is 3D enrolled.

Transaction is 3D enrolled. Please submit using 3D Secure.

500.1115

error

Currency not enabled for this merchant account.

Currency not enabled for this merchant account. Please contact Merchant Support.

500.1116

error

Invalid Card

Invalid Card. Please check your input or use different card.

500.1117

error

Terminal ID Unknown

Terminal ID Unknown. Please contact Merchant Support.

500.1118

error

Invalid Transaction

Invalid Transaction. Please check your input or use different card.

500.1119

error

Velocity: The transaction was refused because merchant account has reached a velocity limit.

Payment rejected.

500.1120

error

Velocity: Velocity Limit The transaction was refused because Payer Account paying has reached a limit.

Payment rejected.

500.1121

error

Velocity: The transaction was refused because the amount below minimum is too low.

Payment rejected.

500.1122

error

Velocity: The transaction was refused because the amount above maximum is too high.

Payment rejected.

500.1123

error

Transaction type not supported

Could not determine Operation subtype.

500.1127

error

Failed confirmation received from the third party

Failed confirmation received from the third party.

500.1151

error

Terminal not ready

Terminal not ready.

500.1152

error

Amount larger

The sum of the credited amount is larger than the original debit.

500.1154

error

Invalid Amount

The amount requested is not valid.

500.1155

error

Invalid Country Code

The Country Code is invalid.

500.1156

error

Issuer: Declined

The issuer returned Declined. Please check with Issuer, or use different card.

500.1157

error

Issuer: Stolen Card

The issuer returned Stolen Card. Please check with Issuer, or use different card.

500.1158

error

Issuer: Busy, try again later

The issuer returned Processing temporarily not possible. Please try again later.

500.1159

error

Issuer: Invalid Card

The issuer returned Invalid Card. Please check your input or use different card.

500.1160

error

Issuer: Suspected Fraud

The issuer returned Suspected Fraud. Please check with Issuer, or use different card.

500.1161

error

Issuer: Transaction Type not accepted

The issuer returned Transaction Type not accepted. Please contact Merchant Support.

500.1162

error

Issuer: Expired Card

The issuer returned Expired Card. Please check your input or use different card.

500.1164

error

Country not supported

Country is not supported.

500.1166

error

Voucher Token Expired

Voucher redemption token is expired.

500.1167

error

No Voucher Token id

The Voucher Token Id has not been provided. Please check your input and try again.

500.1168

error

Voucher action failed

Voucher cannot be reserved/redeemed/reversed with the given token.

500.1171

error

Payment reversed after review

Payment reversed after review.

500.1172

error

Duplicate request

Duplicate request to provider.

500.1173

error

Transaction result verification error

Transaction result verification error.

500.1990

error

Error in provider communication

Error in provider communication.

500.1999

error

Unknown response

The acquirer returned an unknown response. Contact Merchant Support.

500.2100

error

Request processing failure.

Request processing failure.

500.2101

error

General error - provider refused the transaction.

Provider refused the transaction. For details please check provider-message.

500.2200

error

No response from process within timeout settings.

No response from process within timeout settings.

500.2210

error

Merchant response timeout

No response from merchant within timeout settings.

500.2220

error

Consumer response timeout

No response from consumer within timeout settings.

500.2376

error

Cancellation period expired.

Cancellation period expired.

500.2377

error

Already settled referenced authorization found.

Already settled referenced authorization found.

500.2378

error

Requested debit exceeds the available authorized fund.

Requested debit exceeds the available authorized fund.

500.2379

error

Inconsistent referenced transaction information found.

Inconsistent referenced transaction information found.

500.2380

error

Account blacklist check failure.

Account blacklist check failure.

500.2381

error

Refund period expired.

Refund period expired.

500.2390

error

Mandate not found.

Mandate not found.

500.2391

error

Debit transaction cancelled.

Debit transaction cancelled.

500.2392

error

Credit transaction cancelled.

Credit transaction cancelled.

500.2395

error

Authorization transaction cancelled

Authorization transaction cancelled.

500.2396

error

Authorization transaction partially cancelled

Authorization transaction partially cancelled.

500.2400

error

Debtor account closed

Debtor account closed.

500.2401

error

insufficient funds/ no funds

insufficient funds / no funds.

500.2402

error

Direct debit refuse by debtor/ payer disagree

Direct debit refuse by debtor/ payer disagree.

500.2403

error

No authorization from debtor to his bank

No authorization from debtor to his bank.

500.2409

error

Account blocked

Account blocked.

500.2414

error

not direct debited

Not direct debited.

500.2416

error

Bank cancellation

Bank cancellation.

500.2417

error

Unknown account number

Unknown account number.

500.2418

error

Unusable Bank Code

Invalid Bank Code.

500.2419

error

unknown beneficiary

Unknown beneficiary.

500.2420

error

unknown issuer

Unknown issuer.

500.2421

error

claim yielded to other bank

Claim yielded to other bank.

500.2422

error

no order to pay

No order to pay.

500.2436

error

Unknown Account Holder

The First Name and Last name do not match the Account Number.

500.2442

error

Debit not approved

Debit not approved.

500.2443

error

Double payment

Double payment.

500.2453

error

direct debit not possible

Direct debit not possible.

500.2454

error

credit payment not possible

Credit payment not possible.

500.2494

error

cancelled on request

Cancelled on request.

500.2495

error

cancellation order executed

Cancellation order executed.

500.2496

error

cancelled instead of bended

Cancelled instead of bended.

500.2497

error

Amount Too Low

The requested amount is below the minimum required.

500.2498

error

Amount Too High

The requested amount is above the maximum required.

500.2499

error

Authentication Error or Failure

The authentication attempt failed and/or had an error.

500.2500

error

Failed Authentication pin/phone/password/etc

The Account Holder failed to authenticate with pin, password, phone number, or some other mechanism.

500.2501

error

Discount not allowed for current API version.

Discount not allowed for current API version.

500.2502

error

Shipping costs not allowed for current API version.

Shipping costs not allowed for current API version.

500.2503

error

Basket amount does not match or basket items are invalid.

Basket amount does not match or basket items are invalid.

500.2504

error

Order (sum of open and delivered amounts) must not be negative.

Order (sum of open and delivered amounts) must not be negative.

500.2505

error

Refund can not be processed.

Refund must be processed offline. Please contact Merchant support.

500.2600

error

Undebit not possible.

Undebit not possible.

500.2601

error

Partner ID not found.

Partner ID not found.

500.2602

error

Promotion code is not valid.

Promotion code is not valid.

500.2603

error

Provider account is not valid.

Provider account is not valid.

500.2604

error

Max number of unsuccessful logins exceeded.

Maximum number of unsuccessful logins exceeded.

500.2605

error

Requested version of function not supported

Requested version of function is not supported.

500.2606

error

Session expired

Provider session has expired.

500.2700

error

The mobile subscriber not identified

The mobile subscriber id (e.g. msisdn or ip-address) could not be identified.

500.2701

error

SMS delivery failed

The delivery of SMS has failed.

500.3000

error

Risk: Rejected due to Suspicion of Fraud.

Rejected due to Suspicion of Fraud.

500.3001

warning

Risk: Insufficient data for the verification.

Error in transaction request, check request data.

500.3002

error

Risk: General risk management rejection

Risk: General risk management rejection.

500.3003

warning

Country recognition failed.

TrustPay transaction for country recognition was not found.

500.3004

error

PaySafeCard timeout.

Cards allocation will be cancelled.

500.3005

error

Unsupported currency conversion.

Currency conversion for requested currencies is not supported.

500.3010

error

Invalid Payment Panel Style Specified.

Invalid Payment Panel Style Specified.

500.3011

error

Missing or Invalid 'cmd=' value.

Missing or Invalid cmd= value.

500.3012

error

Unsupported Price Point

Unsupported Price Point.

500.3013

error

Bad Bind Credentials

Bad Bind Credentials.

500.3014

error

Invalid Or Missing Currency Code

Invalid Or Missing Currency Code.

500.3015

error

Invalid Or Missing Service-Id

Invalid Or Missing service-id.

500.3016

error

Invalid Dynamic Pricing Mode

Invalid Dynamic Pricing Mode.

500.3017

error

Invalid Dynamic-match

Invalid dynamic-match.

500.3018

error

Invalid or missing Dynamic-deviation

Invalid or missing dynamic-deviation.

500.3019

error

Invalid or missing Dynamic-deviation-policy

Invalid or missing dynamic-deviation-policy.

500.3020

error

Invalid row-ref value

Invalid row-ref value.

500.3021

error

No payment solution available

No payment solution available.

500.3022

error

Boku undergoing maintenance

Boku undergoing maintenance.

500.3023

error

Failed - Consumer barred

Failed - Consumer barred.

500.3024

error

Failed - external billing failure

Failed - external billing failure.

500.3025

error

Failed - Transaction timed out

Failed - Transaction timed out.

500.3026

error

Failed - Cancelled by consumer

Failed - Cancelled by consumer.

500.3027

error

Part Paid - Expired without completing

Part Paid - Expired without completing.

500.3028

error

Part Paid - Cancelled by user

Part Paid - Cancelled by user.

500.3029

error

Regulatory Spend Limit Reached

Regulatory Spend Limit reached.

500.3030

error

Merchant Spend Limit Reached

Merchant Spend Limit reached.

500.3031

error

Service suspended

Service suspended.

500.3032

error

Network currently unavailable

Network currently unavailable.

500.3033

error

Invalid PIN

Invalid PIN.

500.3034

error

Product issue (e.g. pending approval, etc)

Product issue (e.g. pending approval, etc).

500.3035

error

Rejected Product Description

Rejected Product Description.

500.3036

error

Subscription Already in Progress

Subscription Already in Progress.

500.3037

error

Pre-paid account not supported

Pre-paid account not supported.

500.3038

error

Pricepoint not supported on this network

Pricepoint not supported on this network.

500.3039

error

Account not authorized for purchase

Account not authorized for purchase.

500.3040

error

Invalid Zip Code

Invalid Zip Code.

500.3041

error

Checkout Abandoned

Checkout abandoned.

500.3042

error

Fulfillment failed

Fulfillment failed.

500.3043

error

Consumer info validation error

Consumer info validation error.

500.3044

error

Handset error

Handset error.

500.3045

error

Subscriber not eligible

Subscriber not eligible.

500.3046

error

Internal subscription error

Internal subscription error.

500.3047

error

Internal operator Error

Internal operator Error.

500.3048

error

Request not successful. Transaction declined.

Request not successful. Transaction declined.

500.3049

error

Authorization was rejected by provider

Authorization was rejected by provider

500.3050

error

Authorization request exceeded.

Authorization request has been exceeded.

500.3051

error

Used for differed check.

Used for differed check. The PAN is blocked.

500.3052

error

Invalid PAN or payment mean data.

Invalid PAN or payment mean data (ex: card security code).

500.3053

error

Transaction unknown by Sips.

Transaction unknown by Sips.

500.3054

error

Transaction pending.

Transaction pending.

500.3055

error

Exceeded number of PAN attempts.

Exceeded number of PAN attempts.

500.3056

error

Underpayment - request not successful.

Request not successful - underpaid, further action on Bitpay Merchant dashboard required.

500.3057

error

Confirmation URL contains local network address or a relativ server path.

Confirmation URL contains local network address or a relative server path.

500.3058

error

IBAN provided not registered for merchant

IBAN provided not registered for merchant.

500.3059

error

Transaction date given expired or is invalid

Transaction date given expired or is invalid.

500.3060

error

Cross border transaction not permitted

Cross border transaction not permitted.

500.3061

error

Merchant blacklisted

Merchant blacklisted.

500.3062

error

Unpaid bills

Consumer has unpaid bills.

500.3063

error

Invalid date of birth

The date of birth is invalid. Please check your input and try again.

500.3064

error

Invalid social security number

The social security number is invalid. Please check your input and try again.

500.3065

error

Consumer identity check failed

Consumer identity check has failed: person not found.

500.3066

error

Consumer dead

Consumer is dead.

500.3067

error

Consumer underage

Consumer is underage.

500.3068

error

Consumer address verification failed

Consumer address verification has failed.

500.3069

error

Invalid cell phone number

Cell phone number is invalid. Please check your input and try again.

500.3070

error

Invalid phone number

Phone number is invalid. Please check your input and try again.

500.3071

error

Email verification failed

Email verification has failed. Please check your input and try again.

500.3072

error

Invalid order item list

Order item list is invalid. Please check your input and try again.

500.3073

error

Invalid language

Language is invalid. Please check your input and try again.

500.3074

error

Invalid gender

Gender is invalid. Please check your input and try again.

500.3075

error

Invalid house number

House number is invalid.

500.3076

error

Account holder last name missing

Account holder last name is missing. Please check your input and try again.

500.3077

error

Account holder first name missing

Account holder first name is missing. Please check your input and try again.

500.3078

error

Invalid product

The requested product is invalid. Please check your input and try again.

500.3079

error

Invalid subscription

The requested subscription is invalid. Please check your input and try again.

500.3080

error

Unknown invoice

Unknown invoice.

500.3081

error

Negative invoice

Negative invoice.

500.3082

error

Invoice not active

Invoice not active.

500.3083

error

Bad invoice status

Bad invoice status.

500.3084

error

Invoice archived

Invoice archived.

500.3085

error

Invoice suspect

Invoice suspect.

500.3086

error

Invoice frozen

Invoice frozen.

500.3087

error

Invoice pre-paid

Invoice pre-paid.

500.3088

error

Old invoice

Old invoice.

500.3089

error

Test mode

Test mode.

500.3090

error

Invoice not passive

Invoice not passive.

500.3091

error

Invalid invoice number

Invalid invoice number.

500.3092

error

Invalid invoice

Invalid invoice.

500.3093

error

Invalid IP

Invalid IP.

500.3094

error

Unknown order item

Unknown order item. Please check your input and try again.

500.3095

error

Reservation not found

Reservation not found.

500.3096

error

Invalid order number

Invalid order number. Please check your input and try again.

500.3097

error

Invalid reference number

Invalid reference number. Please check your input and try again.

500.3098

error

Currency, country, identity document mismatch

Currency, country, identity document mismatch.

500.3099

error

Invalid city

City is invalid. Please check your input and try again.

500.3101

error

Risk: manual check rejection

The transaction has been rejected during the manual risk check.

500.3102

warning

External Provider: Authentication error - API keys are incorrect

External Provider: Authentication error - API keys are incorrect.

500.3103

warning

External Provider: Authorization error - not authorized to perform the attempted action

External Provider: Authorization error - not authorized to perform the attempted action.

500.3104

warning

External Provider: Unexpected External Provider error

External Provider: Unexpected External Provider error.

500.3105

warning

External Provider: Validation error

External Provider: Validation error.

500.3106

warning

External Provider: Expiration date is required.

External Provider: Expiration date is required.

500.3107

warning

External Provider: Expiration month is invalid.

External Provider: Expiration month is invalid.

500.3108

warning

External Provider: Expiration year is invalid.

External Provider: Expiration year is invalid.

500.3109

warning

External Provider: Credit card number is required.

External Provider: Credit card number is required.

500.3110

warning

External Provider: Credit card number is invalid.

External Provider: Credit card number is invalid.

500.3111

warning

External Provider: Credit card number must be 12-19 digits.

External Provider: Credit card number must be 12-19 digits.

500.3112

warning

External Provider: Duplicate card exists in the vault.

External Provider: Duplicate card exists in the vault.

500.3113

warning

External Provider: Credit card must include number.

External Provider: Credit card must include number.

500.3114

warning

External Provider: Credit card type is not accepted by this merchant account.

External Provider: Credit card type is not accepted by this merchant account.

500.3115

warning

External Provider: CVV must be 4 digits for American Express and 3 digits for other card types.

External Provider: CVV must be 4 digits for American Express and 3 digits for other card types.

500.3116

warning

External Provider: CVV is required.

External Provider: CVV is required.

500.3117

warning

External Provider: CVV verification failed.

External Provider: CVV verification failed.

500.3118

warning

External Provider: Email is an invalid format.

External Provider: Email is an invalid format.

500.3119

warning

External Provider: Email is too long.

External Provider: Email is too long.

500.3120

warning

External Provider: Phone is too long.

External Provider: Phone is too long.

500.3121

warning

External Provider: First name is too long.

External Provider: First name is too long.

500.3122

warning

External Provider: Last name is too long.

External Provider: Last name is too long.

500.3123

warning

External Provider: Upgrade required error.

External Provider: Upgrade required error.

500.3124

warning

External Provider: Too many requests error.

External Provider: Too many requests error.

500.3125

warning

External Provider: Server error.

External Provider: Server error.

500.4001

error

Multi Payments failed

Multi Payments request has failed.

500.4002

warning

Transaction skipped

Transaction is skipped.

500.4003

warning

Transaction not submitted

Transaction is not submitted.

500.4004

warning

Rollback failed

Rollback failed.

500.4005

warning

Rollback successful

Rollback was successful.

500.4006

warning

Multi Payments notification access denied

User does not have the access role for Multi Payments notification processing. Please contact Merchant Support.

500.4007

warning

Multi Payments notification processing error

Error occurred during Multi Payments notification processing. Please contact Merchant Support.

500.4008

error

Card in black list

Blacklisted card.

500.4009

error

Card not active

Card is not activated.

500.4010

error

Card not found

The card was not found by the token.

500.4011

error

Customer in blacklist

One of the consumers in the blacklist.

500.4012

error

Customer not found

Consumer with this phone number not found.

500.4013

error

Error crypt card

Card data encryption error.

500.4014

error

Error save to DB

Save error in database.

500.4015

error

File not found

When decrypting a file was not found.

500.4016

error

Fraud error

This transaction is marked as fraud.

500.4017

error

Limit user for card

The limit of the current card has been exceeded for different users.

500.4018

error

Merchant not found

Merchant with such a name and password not found.

500.4019

error

Session not found

Session for the card not found and it is not recurrent.

500.4020

error

Wrong format file

Errors occurred during decryption, or csv format is incorrect.

500.4021

error

Wrong params

Missing or empty merchant name, password, or the line in the .csv file has the wrong format.

500.4022

error

Date expired

Attempt to add a card with an expired date.

500.4023

error

Duplicate card

Attempt to add an already activated card with the same number.

500.4024

error

Internal error

Internal error while encrypting the response.

500.4026

error

Issuer: 'Not eligible for OCT'

The Issuer does not support the function.

501.1088

information

Requested Function Not Supported

The requested function is not supported.

501.1090

error

Content Type not Supported.

The content type is not supported.

999.9998

error

Database error

Database error.

999.9999

error

System error

System error.

A

information

Street Address Match

Only Street Address match.

C

information

Postal Code Match

Only Postal Code match.

CVC_M

information

Matched (correct) CVC-2

Matched (correct) CVC-2.

CVC_N

information

Not valid CVC-2

Not valid CVC-2.

CVC_P

information

Processing not performed

Processing not performed.

CVC_S

information

The CVV2 should be on the card but the merchant indicates it is not.

The CVV2 should be on the card but the merchant indicates it is not.

CVC_U

information

Unregistered Issuer

Unregistered Issuer.

CVC_Y

information

CVC-1 incorrect

CVC-1 incorrect.

CVC_Z

information

Unknown

Unknown CVC status.

E

information

Error

AVS not performed due to an error or insufficient data.

F

information

Exact Match

Both address and postal code match.

N

information

Not Match

Both Street Address and Postal Code does not match.

P

information

Partial Match

Either Street Address or Postal Code do not match.

U

information

AVS Unavailable

The address information is unavailable or the Issuer does not support AVS.

Z

information

Unknown

Unknown AVS status.

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